Shipping Policy

Brand Name: Charms by Chins
Owner: Chinu Tandon

Thank you for shopping with Charms by Chins. We are committed to delivering your order safely and on time.

Order Processing Time

• All orders are processed within 1–3 business days.
• Orders are not shipped or delivered on Sundays or public holidays.
• During peak seasons or sale periods, processing may take slightly longer.

Domestic Shipping (India)

• We ship across India.
• Estimated delivery time: 3–7 business days after dispatch.
• Delivery timelines may vary depending on your location.

International Shipping

• International orders are delivered within 7–15 business days depending on destination.
• Customs duties, taxes, and import charges (if applicable) are the responsibility of the customer.

Shipping Charges

• Shipping charges are calculated at checkout.
• Free shipping may be available on selected orders or promotional offers.

Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can track your shipment using the provided tracking details.

Delayed or Lost Shipments

• If your order is delayed beyond the estimated timeframe, please contact us.
• Charms by Chins is not responsible for delays caused by courier partners, natural disasters, or unforeseen circumstances.
• If your package is lost in transit, we will assist you in resolving the issue with the courier.

Incorrect Address

• Please ensure your shipping address is correct at checkout.
• We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

Charms by Chins
Owner: Chinu Tandon
Email: your-chinu.tandon23@gmail.com
Phone: +91-XXXXXXXXXX